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Your engagements

Groupe Prometheus - vos engagements

Your commitments!

Your commitments to us and all as important as our commitments.

The experience accumulated during our last years of practice has allowed us to understand several crucial points. We have identified quite precisely the difficulties encountered. The completion and outcome of an investigation depends on your commitments.

The success of an investigation is linked to a relationship of trust between the private investigator and his client.

Failure to comply with your commitments may lead to a premature termination of contract or a delayed investigation.

The main commitments we expect from you are:

  • Honesty
  • Respect
  • Transparency
  • Quiet
  • Patience

Honesty and transparency!

Acting as professionals in search of the truth, the objectivesof a mission must be clear and precise.

The first date is important. The private investigator in charge of your investigation will need to know everything that’s known. This allows first of all to:

  • Saving time
  • Don’t get caught
  • Avoiding nasty surprises

Our job is to highlight the reality of a situation, and to build investigative reports that can be used as evidence in court.

In this sense, we expect total frankness and unwavering honesty on your part towards the agency director from the start of the mission.

Respect and discretion!

Compliance with procedures and our investigative work requires unwavering discretion.

Once the contract is signed, you agree to respect our advice and methods of investigation.

What may seem logical or easy is not necessarily logical in reality. We never act by chance or in haste.

Moral or financial issues can be very important for both the client and our agency.

Therefore, we will ask you to exercise discretion so as not to endanger the lives of our agents. Indeed, when you are given “live” information that you are supposed not to know, you must know how to be discreet.

For example, don’t call your employee immediately to ask him what he’s doing on a competitor’s job in Paris when he should be in Bordeaux on a new project!

Or, avoid coming to a restaurant that you’ve been told to fight your wife’s lover.

Calm and patience!

Our job requires calm and patience.

It is necessary to know how to control yourself. What is valid for us, is also valid for you.

Too many people are impatient and ask us to speed up our work by putting significant pressure on investigators. Don’t forget the adage “everything comes at a good time to anyone who knows how to wait”!

A case can take a long time to settle down. We always have people in front of us who are hiding, fleeing a situation, lying… It is normal for them to be on their guard or suspicious.

In this sense, we must agree to go slowly, when the situtation is appropriate, to work with caution and consolidate a file. And above all, it is over time and in repetition that we best prove habits or bad times.

If all these commitments are met, you put all the chances on your side for the success of the survey you entrust to us.